Policy and Compliance

Privacy Policy

At Rock City Academy, we are committed to protecting your personal data and handling every interaction with transparency, safety, and accountability.

Last Updated: October 24, 2025

This Privacy Policy describes how Rock City Academy ("we", "us", "our") collects, uses, and shares your personal information when you use our website, apply for programs, or interact with our educational services.

1. Data Collection

We collect information that you provide directly to us, including:

  • Identity Data: Name, date of birth, and nationality for eligibility checks.
  • Contact Data: Email address, phone number, and region/state for communications.
  • Educational History: Transcripts, certificates, and test score history.
  • Financial Data: Proof of funds and sponsorship details for visa processing support.

2. Use of Information

We use these details for the following professional purposes:

Admissions Processing

Applying to partner universities in the UK, Canada, and EU.

Visa Counseling

Supporting complete documentation and interview readiness.

Operations and Alerts

Sending timely notifications about application status.

Service Improvement

Monitoring completion rates and service performance.

4. User Rights

Under data protection regulations, including GDPR and Nigerian law, you have rights regarding your personal information:

  • The right to access, update, or delete your information where applicable.
  • The right of rectification if provided information is inaccurate.
  • The right to object to processing in specific legal scenarios.
  • The right to data portability where technically feasible.

5. Data Security

We use layered technical and organizational safeguards including SSL encryption, secure cloud storage, restricted staff access, and routine internal audits. While no system is absolutely immune, we proactively minimize risk exposure.

6. Contact Us

If you have any concern related to this policy or your data records, contact our privacy desk and we will respond promptly.

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Need Clarification About Data Privacy?

Our privacy and compliance team is available to answer your questions and support your requests.

Response time: within 72 hours